Health Services

24-Hour Nurse Helpline

Not feeling well? Give us a call

Members have unlimited access to Registered Nurses via a toll- free telephone number 24 hours a day, 365 days a year. Nurses are specially trained to offer prompt, confidential assistance, helping members experiencing acute, in-the-moment health symptoms, make informed decisions about their next health care steps. There is no cost to use the NurseLine benefit. Nurses do not diagnose or provide treatment.

Textcoach®

Coaching that puts happiness at your fingertips

Textcoach®, is like having a mental health ‘Coach’ in your pocket! Designed to help address issues such as anxiety, depression, burnout and more while on the go –Textcoach® allows you to begin texting with a licensed clinician on your mobile or desktop devices. Start exchanging texts, voicenotes, videos and other resources to help boost your emotional wellbeing by downloading the app or visiting the website.

Textcoach® conveniently provides:

  • 100% confidentiality
  • A stigma-free access point
  • Connection via mobile and desktop devices
  • Texting whenever and wherever
  • Independently-licensed clinicians
  • Voicenotes, tip sheets, articles, videos and more
  • Referrals to local mental health professionals